Warehousing & Fulfillment Operations
Delivering an amazing Customer Experience with your distribution network
Warehousing and fulfillment strategies are critical to delivering an amazing Customer Experience. If thoughtfully implemented, these strategies will provide your company a cost advantage by improving your unit economics and reducing operational complexities. Warehousing and fulfillment competencies are critical pillars to any company that sells products to customers because they are a key touchpoint where your company has an opportunity to physically and emotionally connect with your customer and improve your NPS scores.
How can Mackenzie-Maxwell help?
Warehousing
Review or define your network strategy to reduce inventory dependencies and touches, and optimize for Customer Experience by delivering fast, cost-effective fulfillment. Mackenzie-Maxwell has decades of experience in determining whether outsourcing, in-house, or a hybrid approach is the right strategy for today—and when it makes sense to transition. Network design ranges from simple one- and two-node strategies to complex middle-mile/last-mile strategies. Additionally, Mackenzie-Maxwell is very experienced in all types of contract negotiation, ensuring you will get a fair deal without all the gotchas.
Fulfillment
Optimization
Review or define end-to-end fulfillment implementation—from parcel delivery to white-glove installation strategies—to provide an amazing Customer Experience and optimize costs. Develop strategies to handle holiday fulfillment when you are competing with other companies for resources.
Mackenzie-Maxwell
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