Operations shouldn’t be the reason growth stalls
I step inside the business as an operating executive for founders, boards, private equity and venture sponsors, and stay accountable for the outcome.
$1.2B
Reduced Peloton’s inventory from $1.4 billion to $206 million - an 85% reduction - while exiting owned manufacturing.
$1B
Renegotiated roughly $1 billion of gross supplier exposure down to a $338 million.
30M+
Netflix subscribers, scaled from zero through the dot-com crash and the transition to streaming.
WHY COMPANIES CALL
Four situations where I add the most value
Scaling
Growth becomes fragile when operations do not keep pace with ambition. I help leadership teams build the focus, cadence, and accountability needed to scale with control.
Customer Experience
Customer loyalty is built through every handoff. I align teams, systems, and service standards so the experience feels clear, consistent, and worth returning to.
Restructuring
When a business is under pressure, every decision must release value quickly. I work inside the complexity to stabilize execution, simplify the work, and restore momentum.
Preparing for Exit
A compelling transaction story depends on an operating model that holds up under scrutiny. I help teams close gaps, strengthen execution, and prepare the business for its next chapter.
HOW I WORK
Three principles that separate companies that scale from those that struggle
01
People
Operational excellence is ultimately a talent game. The right leaders, supported by investment in their development, accelerate every initiative. I’ve seen brilliant strategies fail with the wrong team and mediocre plans succeed spectacularly with the right team. Building and developing high-performance teams is where transformation begins.
02
Focus
Distraction kills execution. Companies routinely undermine their own strategic initiatives by fragmenting their best people across competing priorities. I help organizations protect their critical work streams while managing the inevitable ad-hoc demands through disciplined resource allocation.
03
Simplification
Complexity is the silent tax on growth. Every organization accumulates process debt—systems and workflows that made sense once but now create drag. Simplification requires deliberate effort, but the payoff is extraordinary: faster execution, lower costs, and organizations that can move at the speed their markets demand.
Mackenzie-Maxwell is not a slide deck consulting firm repurposing past presentations as insight. It operates inside the business, takes accountability for outcomes, and stays focused on execution.
Company Officer
Advisor / Consultant / BOD Member
Full List of Services Offered
Mackenzie-Maxwell Services
An overview of the operating leadership support available to your business.
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